Whatever your reason is that you need to reach out to us, this is the best way.

And to get a straight answer from us, please be specific in your message. We won’t understand your query without the vital information, like toilet brand, model or the page you visited were given.

Which is why very often we have to reply with a question before finally being able to provide the answer (and that’s provided our question is answered).

Also please make sure you provide your best email that you can receive our reply. And rest assured your email will not be sold, shared or given away. The only time you hear from us is our reply to your query.

If you didn’t see our reply within 24 hours, please check your spam folder or send your message again to: info @ (without the spaces).

If you are from the European Economic Area (EEA), please visit our privacy policy to gain a better understanding of our legal basis and your data protection rights under the General Data Protection Regulation (GDPR).